Contact
Airport contacts
- Phone
- +1 (784) 456-5555
- aiainfo@svg-airport.com
- Address
- Argyle Gardens, P.O. Box 2312, Kingstown, St. Vincent and the Grenadines
- Hours
- General enquiries normally receive a response within 24 hours. Customer service queries normally receive a response within 48 hours.
Departments
| Department | For | Phone |
|---|---|---|
| AIA Fire Department | Airport fire and rescue support. | +1 (784) 456-4444 |
| AIA Medical Unit | Medical assistance and passenger support needs. | +1 (784) 456-5555 ext. 1063 |
| Civil Aviation Department | Civil aviation administration and regulatory enquiries. | +1 (784) 458-4011 |
| Operations Department | Operational coordination and airport activity enquiries. | +1 (784) 453-9495 |
| Marketing Department | Marketing, PR, advertising, and commercial visibility enquiries. | +1 (784) 453-9496 |
| Human Resources Department | Vacancies, applications, and employment enquiries. | +1 (784) 453-9497 |
| Emergency Fire Station | Emergency fire station contact. | +1 (784) 453-9499 |
| Customer Service Department | Passenger enquiries, lost items, feedback, and service support. | +1 (784) 453-9400 |
| Ground Handling Department | Ground-handling services and airline operational support. | +1 (784) 453-9493 |
| Accounting / Finance Department | Accounting, finance, and billing enquiries. | +1 (784) 453-9492 |
| Administration Department | General airport administration. | +1 (784) 453-9490 |
| Immigration | Immigration processing and border-service enquiries. | +1 (784) 453-9489 |
| SITA | Airport technology and airline systems contact. | +1 (784) 453-9491 |
Response times
General enquiries normally receive a response within 24 hours. Customer service queries are normally answered within 48 hours.
- Submit customer queries within 14 days of travel.
- For flight booking, ticketing, delays, cancellations, baggage allowance, or airline policies, contact your airline directly.
Contact form topics
When writing to AIA, choose the topic that best matches your enquiry so it can be routed to the right team.
- General request.
- Advertise with AIA.
- Business opportunities.
- Conferences and special events.
- Vacancies.
- Feedback.
- Missing item, lost item, service, or other customer queries.